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01437 765 765 OPEN 7 DAYS A WEEK
Monday - Thursday: 9:00AM to 6:00PM
Friday - Saturday: 9:00AM to 8:00PM
Sunday: 9:00AM to 5:00PM
Closed Christmas Day, Boxing Day and New Year's Day

Coronavirus Update

Last updated on 8th July 2020.

Coronavirus information

On behalf of us all here, thank you for choosing Coastal Cottages of Pembrokeshire.  We also thank you for your patience during the lockdown and helping to keep our wonderful county safe.

In Pembrokeshire, we are now opening our doors to visitors and we could not be happier.  It certainly has not been the same without you!

However, it is important that we do this is in a controlled manner to protect you, our staff and our communities.

Therefore, we have implemented some new terms to ensure levels of safety and confidence for all. 

  • On the morning of your arrival day, you will be sent a text to ensure that no more than 4 households occupy the cottage and none of the party has had any Covid-19 symptoms for the past 14 days.  You will need to reply to this text by 12pm on the day of arrival.  If we do not receive a reply the keys may be removed and will need to be collected by 8pm from our head office in Haverfordwest.  They will not be released until the disclaimer is completed. 
  • Should any of your party feel unwell during your stay you will be required to notify the office immediately. You will need to vacate the property with immediate effect and return home. 
  • On departure, we do ask that you reply to a text that we will send you, again just confirming that you have all been well during your stay.
  • All guests arriving for the following week will be run against a postcode checker. Any guests that are traveling from a lockdown area will be contacted by phone to discuss options.

Guest Details

To assist with Covid-19 track and trace requirements, all guest details in your party will need to be submitted prior to your arrival.

Please also note the following changes:

Arrival and Departure Times

Due to the introduction of a more enhanced cleaning protocol, there is a change to the arrival and departure times which may be different from what you have received in previous correspondence:

Arrival Time: 5:00PM

Departure Time: 9:00AM

Should you wish to bring your own linen, please let us know.

We never like saying Goodbye, but can you please ensure that you depart prior to 9am and the property is left in the condition you found it.  This will allow our changeover teams the time they need to prepare for future guests.

Property Facilities

In order to minimise the risk of the transmission of Covid-19, a number of our properties have removed high touch point objects and items of a sensitive nature such as:

  • Cots
  • Hairdryers
  • DVDs
  • Books
  • Games
  • Soft furnishings e.g. bed throws, cushions 

Therefore, should you require any of the above, we advise that you bring your own items.

In addition, it is not compulsory for properties to leave sanitisation equipment.  Whilst they will be sanitised during the clean, we do recommend you bring your preferred brand/products with you.

Property Information

Wherever possible, property information normally left at the property is now been provided to you by a contact-free downloadable PDF.

Healthcare

We wish you a happy and healthy stay while you’re visiting the region but if you need to access healthcare, please follow the link below to access the appropriate information or service for your need.

NHS Wales Healthcare - Tourist and visitor information

Welsh Government Covid-19 Restrictions

Please be aware that due to devolved powers, Welsh Government Covid-19 restrictions and laws may be different from your normal country of residence. For example, social distancing in Wales remains at 2 metres, please see the latest advice at https://gov.wales/coronavirus-law

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